Warranty Policy

Thank you for choosing Essel products. We take pride in delivering high-quality, reliable products for your home
and business needs. To ensure your satisfaction and peace of mind, we offer the following warranty coverage for our diverse range
of products. Please review the warranty information specific to the product you’ve purchased.

Faucet

Residential
10 Years

Commercial
7 Years

Basin Mixer, Pillar Tap, Bib Tap,
Kitchen Sink Faucet, Wall Mixer Bath:

Residential
10 Years

Commercial
7 Years

Concealed Diverter

Residential
10 Years

Commercial
7 Years

Flush Valve

Residential
7 Years

Commercial
5 Years

Pressmatic Tap

Residential
3 Years

Commercial
1 Year

Pressmatic Cartridge

Residential
1 Year

Commercial
0.50 Year

Sensor Faucet Body Brass

Residential
10 Years

Commercial
7 Years

Sensors, Electronic Circuits,
and Electrical Accessories

Residential
1 Year

Commercial
0.50 Year

Internal Fit Valves

Residential
10 Years

Commercial
5 Years

Leak Valves

Residential
3 Years

Commercial
1 Year

Showers (OH Shower and
Hand Shower -ABS)

Residential
1 Year

Commercial
1 Year

Showers (OH Shower and
Hand Shower -Brass Body)

Residential
5 Years

Commercial
1 Year

Showers (OH Shower and
Hand Shower -SS Body)

Residential
5 Years

Commercial
1 Year

Shower Tiles & Health Faucets

Residential
5 Years

Commercial
1 Year

Sanitary Products (Bodies of All
Products Made from Vitreous China)

Residential
10 Years

Commercial
5 Years

Tank Fittings

Residential
2 Years

Commercial
1 Year

Seat Cover Body

Residential
2 Years

Commercial
1 Year

Seat Cover with Soft
Close Mechanism

Residential
2 Years

Commercial
1 Year

Ceramic Urinals Body

Residential
10 Years

Commercial
5 Years

Plastic Flashing Cistern
(Concealed Cistern Body)

Residential
10 Years

Commercial
5 Years

Concealed Cistern Inside Fittings

Residential
2 Years

Commercial
1 Year

Concealed Cistern Push Plate

Residential
2 Years

Commercial
1 Year

Plastic Flashing Cistern
(Inside Fittings)

Residential
2 Years

Commercial
1 Year

Plastic Seat Cover Body

Residential
2 Years

Commercial
1 Year

Plastic Seat Cover with
Soft Close Mechanism

Residential
2 Years

Commercial
1 Year

Flexible Hoses & Tubes

Residential
3 Years

Commercial
1 Year

Kitchen Sink Stainless
Steel SS304

Residential
10 Years

Commercial
5 Years

Stainless Steel SS202 (Exclusions:
Batteries, Glass, Washers
& Rubber Parts)

Residential
2 Years

Commercial
1 Year

Products

Residential

Commercial

Faucet

10 Years

7 Years

Basin Mixer, Pillar Tap, Bib Tap,
Kitchen Sink Faucet,
Wall Mixer Bath

10 Years

7 Years

Concealed Diverter

10 Years

7 Years

Flush Valve

7 Years

Pressmatic Tap

3 Years

1 Year

Pressmatic Cartridge

1 Year

0.50 Year

Sensor Faucet Body Brass

10 Years

7 Years

Sensors, Electronic Circuits,
and Electrical Accessories

1 Year

0.50 Year

Internal Fit Valves

10 Years

5 Years

Leak Valves

3 Years

1 Year

Showers (OH Shower and
Hand Shower -ABS)

1 Year

1 Year

Showers (OH Shower and
Hand Shower -Brass Body)

5 Years

1 Year

Showers (OH Shower and
Hand Shower -SS Body)

5 Years

1 Year

Shower Tiles & Health Faucets

5 Years

1 Year

Sanitary Products (Bodies of All
Products Made from Vitreous China)

10 Years

5 Years

Tank Fittings

2 Years

1 Year

Seat Cover Body

2 Years

1 Year

Seat Cover with Soft
Close Mechanism

2 Years

1 Year

Ceramic Urinals Body

10 Years

5 Years

Plastic Flashing Cistern
(Concealed Cistern Body)

10 Years

5 Years

Concealed Cistern Inside Fittings

2 Years

1 Year

Concealed Cistern Push Plate

2 Years

1 Year

Plastic Flashing Cistern (Inside Fittings)

2 Years

1 Year

Plastic Seat Cover Body

2 Years

1 Year

Plastic Seat Cover with
Soft Close Mechanism

2 Years

1 Year

Flexible Hoses & Tubes

3 Years

1 Year

Kitchen Sink Stainless Steel SS304

10 Years

5 Years

Stainless Steel SS202 (Exclusions:
Batteries, Glass, Washers & Rubber Parts)

2 Years

1 Year

Please note that this warranty is valid from the date of purchase and covers manufacturing defects and faults under normal usage. Essel reserves the right to repair or replace any defective products under warranty. The warranty does not cover damage caused by improper installation, misuse, neglect, accident, or any modification not authorized by Essel.

If you believe your product is eligible for warranty service, please contact our customer support team with your proof of purchase. Our dedicated team will guide you through the warranty claim process.

Essel is committed to delivering products of the highest quality, and we are confident that you will enjoy trouble-free performance for years to come. Thank you for choosing Essel, and we appreciate your trust in our brand.

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